Projects Highlights
Automation & Enhancements for Student Services
1.Study & Residency Visa Services for International Students
In cooperation with Admission, Immigration, and HR teams, DoIT worked to streamline the processes of Entry Visa and Residency Documents Services for International Services by redesigning and simplifying the process through automation and elimination of some steps. Through the new implementation of these services:
- A proactive email notification is configured to be sent to the international students received after their admission is completed to introduce the Entry Visa and Residency Documents Services.
- Students interested to get an Entry Visa from UAEU, can apply online request with uploading the supporting documents to complete the request from the immigration team.
- Students can also submit a request for her/his residency by applying online request with uploading the supporting documents to complete the request from the immigration team.
2. Student Account Receivable
Students can request official letters from UAEU for different usage and purpose. To save the time students to walk to the concerned department to get some official letter/report, DoIT in cooperation with ARD has automated a new “To Whom It may concern Letter/Report” for student accounts receivable in which students can request and receive the letter/report immediately.
3. College Transfer
With the efforts to enhance the services and to keep UAEU applications up-to-date. ARD requested a project to enhance different aspects of the College Transfer Service. DoIT in coordination with ARD enhanced the service to align with the new College Transfer Policy to allow all eligible cases to apply and to eliminate any manual work done by the staff regarding processing student's requests. The admin side of the application has been upgraded to increase the efficiency of application operations, as well as, other enhancements related to bug fixing and enhanced data extraction.
4. My Future Portal by HRA
Human Resources Authority (HRA) has established a service “My Future Portal” that allows connect between students and employers. UAEU in partnership with HRA worked on a project to automate the integration of UAEU students' records to allow the onboarding of students' profiles to the Portal. The aim of this initiative is to build closer connections and collaborations with Human Resources Authority for providing employment opportunities to UAEU students.
Enhancement for UAEU Operations & Administration
1.CMHS Medical Education Accreditation Application
An application has been developed by the DoIT internal team, in a joint effort with continuous Medical Education (CME) and Continuous Professional Development (CPD) Committee for the purpose of accreditation requests. The aim of this application is to facilitate three main processes. First, facilitating accreditation by developing and providing a platform for educational scheduling and accreditation of internal and external professional activities. Second, it facilitates Educational Programming by supporting physician groups in developing rigorous, evidence-based, educational programs for physicians' professional development. Finally, it supports community engagement by Increasing engagement with healthcare teams by developing an Inter-Professional Education strategy and implementing Team-Based Effectiveness.
2. Executive Dashboard for UAEU Ranking Indicators
A joint effort between OIE and DoIT, Executive Dashboard for UAEU Ranking Indicator has been delivered. The aim of this project is to provide the UAEU management and the Ranking Committee with up-to-date and accurate indicators of UAEU in QS and THE rankings. Also, to enable the UAEU management and the Ranking Committee to assess the performance of UAEU in QS and THE rankings.
3. UAEU ERP System Upgrade
Banner Databases and Application/Modules upgrade is part of DoIT's continued plan to keep the system up to date. The scope of this upgrade achieved was:
- Upgrade Banner Oracle Database to 19c
- Upgrade Banner DB & Applications to the latest version
This project was crucial to be delivered. Upgrading UAEU Database ensured the continuity of having the proper technical support and having all needed patches and fixes which allows for keeping the UAEU ERP system environment up and running with the best and safe performance. In addition, ensure to keep Banner Applications up-to-date with the latest enhancements and bug fixes, this project has been planned and executed to achieve the result within the proper time manner.
Classroom Technologies and Upgrade
One of our key strategic goals is to “Support excellence in technology and learning” for both faculty and students by providing a wide range of technologies to improve the learning expertise and we do that through continuously upgrading our classrooms
In 2022 we have upgraded and enhanced:
Upgraded Meeting Rooms
Provided Interactive Panels
We also have 8 projects related to upgrading and enhancing the classroom in UAEU
1. Upgrade Audio System in CIT Auditorium-Male
2. Upgrade F3 Building Classrooms AV Systems
3. Upgrade Falaj Hazza Campus Labs
4. Upgrade AV Systems at AD Campus
5. Upgrade Audio Conference Room (Phase 1)
6. Crescent Building AV System Enhancements
7. Upgrade Crescent Building Audio Conference (Phase 2)
8. Upgrade Telepresence Rooms in All 3 TP Rooms