IT Forward
Our DoIT teams
work efficiently to maintain and improve our IT foundation through the year
DoIT Digital strategy/ IT roadmap
The UAEU’s management established the UAEU’s Digital Strategy Committee, which is led by the CIO Ms. Afra Alshamsi, and this committee was formed to ensure and maintain the digital transformation strategy and align all the UAEU’s current projects with the Digital Government roadmap.
Digital Transformation Journey –milestones
- Upgrade monitoring system
- Data Center Network
- Security controls
- Upgrade UAEU Mobile App
- Upgrade legacy systems
- ISO Certifications: 27001 & 20000
- IT resources consolidation
- Classrooms upgrade
- Automation 3 years plan
- Campus network upgrade
- Wi-Fi upgrade
- DR upgrade
- HPC implementation
- Classrooms upgrade
- Migrate email to cloud
- FAHR integration
- Open Labs
- Classroom upgrade
- Blackboard analytics
- UAEU Passport (Blockchain)
- Upgrade Wi-Fi wave 2
- Extend Wi-Fi to cover 95% outdoor
- E-learning to cloud
- UAEUBot
- Shift to distance learning/remote working
- Classroom of the future
- Web Application firewall
- Forming e-learning policy
- Forming Executive Council of Information technology
- Classifying technology roadmap
- Forming UAEU Digital Strategy Committee
- Services automation and Enhancement Endless journey
- CRM Recruit, advice and analytics to enhance Student Journey
- Upgrade Falaj Hazza Campus Wired/Wireless Network Infrastructure
- Implement Wired/Wireless Network at Industry Lab Building
- Enhancing & upgrade backend infrastructure & security
Service Improvements
We thrive to improve our services continuously and 2022 was no different.
In 2022, number of internal initiatives of services improvements and enhancement is 47
Initiatives of services improvements in numbers
1. AV Upgrade
2. Security Controls Enhancements
3. Service Enhancements
4. System Integrations Enhancements
5. System Replacement
6. System Upgrade & Enhancement
IT Governance
DoIT started our ISO standards journey back in 2014 and still continues to maintain & enhance this journey until today
